FQA

FAQ

Where is the company address?
Lingda is a professional company which focused on solar street light and outdoor LED lighting. Our company addresses is:  No.45 Huahui Road ,Qiaonan Street Panyu district,Guangzhou,China ,511400.And our factory is located in Zhongshan City,Guangdong Province.Your visti to our company or our factory is warmly welcomed.

• How to ensure the chip LINGDA provide is true?
LINGDA can provide chip manufacturers sales certificates (CREE/SHARP/Bridgelux), customer can take our products to third party agencies to identify justice at any time.

• How choose the lighting fixtures?
Our lighting solution design team, lead by a man who has much experience. We can provide professional lighting design and consultant according to the information by our customer.

• What is the customer after service process?
LINGDA products' quality are very stable, once the individual quality problems (generally less than 1%), you only need to fill out customer service feedback single (listed adverse product list and customer service address and other information), we promise send good product within 2 days.

• Which city LINGDA has cases?
Please visit our project cases center:Webpage:http://www.streetlight-solar.net/Project-Case-html

• How to choose the right products?

According to the information you provide, we will give you the recommendations and references from our special lighting designer.

• How to solve the problem if the product has damaged in transport?
We will be designed the packing, if damaged, we are free to provide new product...

• What are the after sales services?
ur products are quality assurance, and the non- performing rate is less than 1% within 2 years....

• How long is the lead time?
We will transport the products within 7 working days ...

• How to identify the picture of the product?

All pictures of product are physical shooting. All detail can show you, and customer can confirm it form samples ...

• How to install the lamp?
All products with details installation instruction can help you finish the installation quickly. It’s easy to install, simple and fast to adjust ...